Would you like to offer excellent services to Luxury customers? Let's start from a fundamental concept: each of us has his own concept of "luxury". Some identify it with the time to be allocated to what they most want to do. Others associate it with priceless objects, such as a red flaming Ferrari or an immense villa with swimming pool and spa. What could be the concept of luxury in the service se...
Giuseppe Angelo Di Sandolo - The Luxury Business
The Luxury Business
Techniques and Practical Strategies to Acquire and Retain Luxury Clients by Offering Excellent Service
Giuseppe Angelo Di Sandolo
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Description
Would you like to offer excellent services to Luxury customers? Let's start from a fundamental concept: each of us has his own concept of "luxury". Some identify it with the time to be allocated to what they most want to do. Others associate it with priceless objects, such as a red flaming Ferrari or an immense villa with swimming pool and spa. What could be the concept of luxury in the service sector? Have you ever wondered – for example – how do professionals in this sector acquire and retain “high-ticket” customers by offering an excellent service?